The use of social media for marketing and communication purpose in institutions of higher learning
- Authors: Mangolothi, Brightness
- Date: 2012
- Subjects: Branding (Marketing) , Social media , Online social networks , Internet marketing , Education, Higher
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8821 , http://hdl.handle.net/10948/d1019698
- Description: Social media have become a widely used tool to communicate with the orgnisations stakeholders. Institutions of higher learning are also venturing into this new way of marketing and communication. This study intended to determine how South African institutions of higher learning are using social media for marketing and communication purposes. Firstly, a literature study was conducted to gain an understanding on how social media are used. Further an empirical study was conducted, which consisted of two phases. The first phase was a case study on NMMU and Stellenbosch University. Structured-interviews, focus groups and observation were used to collect data from the cases. The collected data were then used to construct a questionnaire that was used for a survey. The survey was distributed to all 23 universities, 50 public FET colleges and the 200 private FET college. 92 institutions responded to the survey. The findings prove that there are various opportuntities and challenges in using social media although it should be stressed that the opportunities outweigh the threats. There is no visible difference between colleges social media implementation in relation to institutions of higher learning. Most institutions use more than one social media tool. Facebook is the most widely used social media followed by Twitter, YouTube and LinkedIn. Flickr, MXit, Google+ and Blog are the least used social media. The observations of the NMMU and Stellenbosch University show that these two institutions are striving to engage with their target audiences. Although the institutions are using social media, some of the concerns are that institutions are not measuring their social media use. For those who are measuring, most depend on the free measurement tools which focus only on the quantitative measure. The governance of the social media use is none existent. Most respondents stated that they do not have a policy or guidelines informing social media management. Most of the respondents felt that they want to use more social media tools in future although some of the challenges alluded to were lack of capacity, human resources and budget.
- Full Text:
- Date Issued: 2012
- Authors: Mangolothi, Brightness
- Date: 2012
- Subjects: Branding (Marketing) , Social media , Online social networks , Internet marketing , Education, Higher
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8821 , http://hdl.handle.net/10948/d1019698
- Description: Social media have become a widely used tool to communicate with the orgnisations stakeholders. Institutions of higher learning are also venturing into this new way of marketing and communication. This study intended to determine how South African institutions of higher learning are using social media for marketing and communication purposes. Firstly, a literature study was conducted to gain an understanding on how social media are used. Further an empirical study was conducted, which consisted of two phases. The first phase was a case study on NMMU and Stellenbosch University. Structured-interviews, focus groups and observation were used to collect data from the cases. The collected data were then used to construct a questionnaire that was used for a survey. The survey was distributed to all 23 universities, 50 public FET colleges and the 200 private FET college. 92 institutions responded to the survey. The findings prove that there are various opportuntities and challenges in using social media although it should be stressed that the opportunities outweigh the threats. There is no visible difference between colleges social media implementation in relation to institutions of higher learning. Most institutions use more than one social media tool. Facebook is the most widely used social media followed by Twitter, YouTube and LinkedIn. Flickr, MXit, Google+ and Blog are the least used social media. The observations of the NMMU and Stellenbosch University show that these two institutions are striving to engage with their target audiences. Although the institutions are using social media, some of the concerns are that institutions are not measuring their social media use. For those who are measuring, most depend on the free measurement tools which focus only on the quantitative measure. The governance of the social media use is none existent. Most respondents stated that they do not have a policy or guidelines informing social media management. Most of the respondents felt that they want to use more social media tools in future although some of the challenges alluded to were lack of capacity, human resources and budget.
- Full Text:
- Date Issued: 2012
Robert Pattison as the object of desire: an investigation into the representation of the Twilight saga in online media
- Authors: Martin, Shelley-Ann
- Date: 2011
- Subjects: Online social networks , Social media
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8418 , http://hdl.handle.net/10948/d1014075
- Description: This study aimed to provide researchers in the development of media studies with research into understanding the star as the object of desire in a contemporary context, using Robert Pattinson as the star and The Twilight Saga, which made him famous, as an example of the effects that the use of social and online media have on audiences in terms of their perception and identification of a particular star. This study drew from literature and theories such as stardom, star as the object of desire, audience theory, fantasy, desire and escapism as well as theory on globalisation, the mass media and online and social media. Whilst social and online media have been in existence for a number of years, there is little research that has been performed in order to determine whether or not the use of social and online media directly affect users’ understanding and perception of certain stars and films. There has also been little research performed in order to gain an understanding of fantasy and desire, in terms of films and film stars, outside the constraints of the cinema. This study examined this notion, noting that The Twilight Saga has been successful production worldwide, in order to discover whether or not the use of social and online media perpetuates obsession in the fans and audience members. The first part of the study that was conducted, applied certain theories discussed and developed in the literature review, to Robert Pattinson and The Twilight Saga in order to obtain a better understanding of the star and the film series in terms of cinema, stardom, fantasy and escapism and online and social media. A comparative case study of six online articles, from prominent online sources featuring Pattinson, was then conducted in order to investigate Pattinson’s image and status in the online community. Finally, a content analysis of various online and social media platforms such as Facebook, Twitter and YouTube was performed in order to find out what type of information and imagery was being generated about Pattinson and the Saga as well as to investigate how fans and followers engaged with the different media channels and what kinds of comments they were making about the star and the Saga. It was found that Pattinson, the character he plays in the film series, Edward Cullen, and The Twilight Saga have a large presence on key social media platforms such as Facebook and Twitter, with a vast amount of followers and fans; Facebook and Twitter being the most popular and interactive media avenues. It was also found that Pattinson, Edward and The Twilight Saga, through the avid use of the social media tools, elicited and incited signs of obsession, fantasy and desire within an extensive amount of fans and followers, outside the constraints of the cinema
- Full Text:
- Date Issued: 2011
- Authors: Martin, Shelley-Ann
- Date: 2011
- Subjects: Online social networks , Social media
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8418 , http://hdl.handle.net/10948/d1014075
- Description: This study aimed to provide researchers in the development of media studies with research into understanding the star as the object of desire in a contemporary context, using Robert Pattinson as the star and The Twilight Saga, which made him famous, as an example of the effects that the use of social and online media have on audiences in terms of their perception and identification of a particular star. This study drew from literature and theories such as stardom, star as the object of desire, audience theory, fantasy, desire and escapism as well as theory on globalisation, the mass media and online and social media. Whilst social and online media have been in existence for a number of years, there is little research that has been performed in order to determine whether or not the use of social and online media directly affect users’ understanding and perception of certain stars and films. There has also been little research performed in order to gain an understanding of fantasy and desire, in terms of films and film stars, outside the constraints of the cinema. This study examined this notion, noting that The Twilight Saga has been successful production worldwide, in order to discover whether or not the use of social and online media perpetuates obsession in the fans and audience members. The first part of the study that was conducted, applied certain theories discussed and developed in the literature review, to Robert Pattinson and The Twilight Saga in order to obtain a better understanding of the star and the film series in terms of cinema, stardom, fantasy and escapism and online and social media. A comparative case study of six online articles, from prominent online sources featuring Pattinson, was then conducted in order to investigate Pattinson’s image and status in the online community. Finally, a content analysis of various online and social media platforms such as Facebook, Twitter and YouTube was performed in order to find out what type of information and imagery was being generated about Pattinson and the Saga as well as to investigate how fans and followers engaged with the different media channels and what kinds of comments they were making about the star and the Saga. It was found that Pattinson, the character he plays in the film series, Edward Cullen, and The Twilight Saga have a large presence on key social media platforms such as Facebook and Twitter, with a vast amount of followers and fans; Facebook and Twitter being the most popular and interactive media avenues. It was also found that Pattinson, Edward and The Twilight Saga, through the avid use of the social media tools, elicited and incited signs of obsession, fantasy and desire within an extensive amount of fans and followers, outside the constraints of the cinema
- Full Text:
- Date Issued: 2011
- «
- ‹
- 1
- ›
- »