An email based issue-tracking workflow system that is extensible across organizational boundaries
- Kwinana, Z N, Wentworth, Peter N, Terzoli, Alfredo
- Authors: Kwinana, Z N , Wentworth, Peter N , Terzoli, Alfredo
- Date: 2004
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/427517 , vital:72444 , https://www.researchgate.net/profile/Alfredo-Terzoli/publication/267848658_AN_EMAIL_BASED_ISSUE-TRACK-ING_WORKFLOW_SYSTEM_THAT_IS_EXTENSIBLE_ACROSS_ORGANIZATIONAL_BOUNDARIES/links/5523cb990cf2b351d9c338cb/AN-EMAIL-BASED-ISSUE-TRACKING-WORKFLOW-SYSTEM-THAT-IS-EXTENSIBLE-ACROSS-ORGANIZATIONAL-BOUNDARIES.pdf
- Description: There is a demand for improved communication and efficiency within the work place. As emails are generally used more than issue tracking systems, this paper will investigate a way of integrating the main fea-tures of email with those of an issue tracking system to ensure tasks are completed and if not information is provided to the relevant people at the relevant times. This will be done by creating an issue in an issue tracking system that is linkable to an email so as to track tasks that need to be done and follow the task through until completion.
- Full Text:
- Date Issued: 2004
- Authors: Kwinana, Z N , Wentworth, Peter N , Terzoli, Alfredo
- Date: 2004
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/427517 , vital:72444 , https://www.researchgate.net/profile/Alfredo-Terzoli/publication/267848658_AN_EMAIL_BASED_ISSUE-TRACK-ING_WORKFLOW_SYSTEM_THAT_IS_EXTENSIBLE_ACROSS_ORGANIZATIONAL_BOUNDARIES/links/5523cb990cf2b351d9c338cb/AN-EMAIL-BASED-ISSUE-TRACKING-WORKFLOW-SYSTEM-THAT-IS-EXTENSIBLE-ACROSS-ORGANIZATIONAL-BOUNDARIES.pdf
- Description: There is a demand for improved communication and efficiency within the work place. As emails are generally used more than issue tracking systems, this paper will investigate a way of integrating the main fea-tures of email with those of an issue tracking system to ensure tasks are completed and if not information is provided to the relevant people at the relevant times. This will be done by creating an issue in an issue tracking system that is linkable to an email so as to track tasks that need to be done and follow the task through until completion.
- Full Text:
- Date Issued: 2004
An investigation into multimedia service creation using sip
- Hsieh, M, Okuthe, J, Terzoli, Alfredo, Wentworth, Peter N
- Authors: Hsieh, M , Okuthe, J , Terzoli, Alfredo , Wentworth, Peter N
- Date: 2002
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/427533 , vital:72445 , https://www.researchgate.net/profile/Alfredo-Ter-zoli/publication/267852929_An_investigation_into_multimedia_service_creation_using_SIP/links/5523cb990cf2b351d9c338c9/An-investigation-into-multimedia-service-creation-using-SIP.pdf
- Description: This paper investigates two sip architectures and how services creation works in those two environments. The two architectures are SIPCOMM (www. sipcomm. com) and VOCAL (www. vovida. org). As a concrete example we look at how the voicemail service is implemented in both environments and then at how we could implement an alarm service.
- Full Text:
- Date Issued: 2002
- Authors: Hsieh, M , Okuthe, J , Terzoli, Alfredo , Wentworth, Peter N
- Date: 2002
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/427533 , vital:72445 , https://www.researchgate.net/profile/Alfredo-Ter-zoli/publication/267852929_An_investigation_into_multimedia_service_creation_using_SIP/links/5523cb990cf2b351d9c338c9/An-investigation-into-multimedia-service-creation-using-SIP.pdf
- Description: This paper investigates two sip architectures and how services creation works in those two environments. The two architectures are SIPCOMM (www. sipcomm. com) and VOCAL (www. vovida. org). As a concrete example we look at how the voicemail service is implemented in both environments and then at how we could implement an alarm service.
- Full Text:
- Date Issued: 2002
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